Coronavirus Information

Due to the global coronavirus pandemic we are triaging all appointments before our patients are seen.

Please do not attend an appointment if you are required to quarantine.

If you are asked to attend the surgery by a member of staff we kindly request that you wear a mask.

In the event you attend a testing centre for the symptoms of coronavirus please ensure you inform the practice of your result. 

Please use the NHS App to book, cancel appointments, order repeat prescriptions, check your symptoms and much more – click below for NHS APP information on use:

NHS App Information.pdf

General Practice at Chessington Park Surgery During Coronavirus (COVID-19)

Please be aware, our practice is open and providing services in a different way during the COVID-19 pandemic.

If you or your child is unwell please contact us as usual by telephone or online booking. Please do not delay seeking advice if needed. Doctor and nursing appointments are available during our normal working hours. Our opening hours are Monday to Friday 0800-1830 (closed between 13:00 - 14:00 for lunch)

Please do not come to the practice unless you have spoken to us first and we have asked you to attend a booked face-to-face appointment

Our GPs are now conducting assessments over the telephone and if necessary by video link.  When you call and speak to one of our receptionists you will be asked a number of questions so that your call can be directed appropriately.

Please only contact NHS 111 on the telephone or online outside of practice hours.

Information on COVID-19

Anyone with a new cough and / or fever should self-isolate at home for 7 days. Coronavirus is circulating widely within the community. Please follow government guidelines on self-isolation if you or your household contacts are unwell. can provide advice on the self management of COVID-19 symptoms.

Please contact the practice to discuss COVID-19 if you become more unwell or your symptoms are persisting beyond 7 days. We can advise further and arrange assessment in the community if necessary.

For further information go to or

Information for parents can be found by clicking the link below:

Advice for Parents.pdf

If you have a medical condition which makes you extremely vulnerable to coronavirus (COVID-19), follow the attached link to register with the government to inform them whether or not you need support -

For further information on the latest updates please follow this link: 

If you need to self-isolate due to having symptoms or due to someone in your household having symptoms you can get a isolation note from NHS111 for your employer – please see link below.


Please follow the link below to download a letter to give your employer if they request one. The GP is not required to sign this:

Covid 19 Sickness Certificate.pdf

Help and Support

Kingston Council has good links and can get you help if you require it:

For our elderly community STAY WELL is offering help and advice:

Why not connect and share how you're staying positive during COVID19:

How to get help from Kingston Stronger Together

If you or someone you know needs this support, please fill in this online form and we will get in contact. You can complete the online form at any time. If you do not have online access you can phone 020 8547 5000. If your request is not urgent please try to call between Monday-Friday 9am-5pm. The number will be answered outside of these hours but we need to prioritise these times for urgent calls only. Thank you for supporting us to prioritise the most vulnerable.  

For all medical enquiries, residents should continue to contact the NHS on or on 111.

Video Consulting

Your GP may give you a video consulting appointment. Please watch the short video opposite for more information.

Suspected or Confirmed Cases

Advice and guidance for home treatment of suspected or confirmed cases can be found on the link below: 

Home Treatment Advice for Suspected or Confirmed Coronavirus.pdf